![]() ![]() ![]() If the issue is still present contact an authorised service partner. The filtration system is clogged up, clean or replace it.The container or bag is full, change it or clean it (depending on model).Vacuum flow is blocked: Check the tube, the nozzle and the hose.The crosshead regulator is on open position, close it.Your vacuum suction is poor, making an unusual noise or whistle. Pull it out completely and press on the cord rewind switch. Then wait 30 minutes before starting your appliance again. You should clean the motor filter, change the microactive filter (according to model) and replace the dust bag or empty the dust collector. The overheating protection breaker of your vacuum cleaner has been activated. Technical support The vacuum cleaner stops during running. You should change your vacuum cleaner dust bag when it loses suction power, makes an unusual noise or starts to whistle. When should I change my vacuum cleaner dust bag? IMPORTANT: Replace the filter system once a year. Your vacuum cleaner is fitted with a HEPA filter cassette, replace the HEPA filter cassette every 6 months (depending on how often you use your appliance).Your vacuum cleaner is fitted with a microfilter change the microfilter after every 6 bag changes.Maintenance and cleaning When should I change the filter in a vacuum cleaner with a bag? Make sure that the accessories, tube and flexible hose are not completely or partially blocked and that the filters are not clogged. What should I do to ensure that my vacuum cleaner is operating at maximum efficiency? Make sure that the zip is fully closed before fitting it back into place.Leave it to dry for at least 24 hours (only replace the bag when it is completely dry).Open the bag using the zip, then empty it into the bin.If your vacuum cleaner is fitted with a textile bag: No, when the bag is full throw it away because the pores of the bag surface are blocked, which reduces suction efficiency and could damage the motor.If your vacuum cleaner is fitted with a paper bag or Wonderbag: How to better use my product Can I re-use the dust bag? Find more detailed information in the Guarantee section of this website. ![]()
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